FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping & Processing
I just placed an order and I am SO EXCITED, how long until I get it?
All orders have a 1-14 day PROCESSING time before they are packaged, shipped, and headed out the door to you!
Actual shipping times are dependent upon the USPS. You will receive tracking information when your order ships!
Do you have free shipping?
Yes! All orders over $75 ship free - just use the code SHIPITFREE when you checkout!
I'm local, can I pick up my order to save on shipping?
Yes! Please checkout with the code LOCALPICKUP. Processing times are the same for local pick up orders (1-14 days). You will receive an email notification when your order is ready to be picked up in Arlington.
Returns & Exchanges
How do I return an item?
Returns and exchanges
Returns, exchanges, and cancellations are accepted:
- Contact erin@605vibes.com within 3 days of delivery
- Items must be returned within 7 days of delivery
- Order cancellations are accepted within 24 hours of purchase
- Once an order has shipped, it is not eligible for cancellation
Conditions of return
- Buyers are responsible for return shipping costs
- Items must be in new, original condition. If an item is not returned in its original condition, the buyer is responsible for any loss in value
How long does it take to process my return?
Returns are processed within 7 business days of receiving items in original condition.
Can I exchange for a different item?
At this time we do not offer exchanges, only refunds.
General Questions
Do you offer wholesale?
Yes! For wholesale inquiries, please contact erin@605vibes.com!
Will you donate to our fundraiser?
I love to help support our community whenever I can! Please reach out to erin@605vibes.com for fundraiser donations.
I have a great idea for a sticker! Can you make it?
I LOVE LOVE LOVE customer requests and ideas! Please send them to erin@605vibes.com. I do my best to fulfill every request I receive, but cannot guarantee that every request will be made into a sticker.
Can I request a sticker be made for my school/team/organization?
Absolutely! Reach out to me at erin@605vibes.com and let's chat more about what you're wanting!